Last updated: [20/06/25]
Welcome to KRY International (“we,” “us,” or “our”). Please read these Terms and Conditions ("Terms") carefully before using our website [www.kryinternational.com] (the "Site"). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not use this Site.
You may be required to create an account to access certain features.
You are responsible for maintaining the confidentiality of your account details.
You must notify us immediately of any unauthorized use or security breach of your account.
We reserve the right to disable or terminate any account without prior notice.
2. User Responsibilities
You agree to provide accurate, current, and complete information at all times.
You agree not to misuse the Site or its services.
Any actions under your account will be considered authorized by you.
3. Product Information
We strive to provide accurate product descriptions, pricing, and availability.
We do not guarantee that product information is always accurate or error-free.
All product warranties are provided by the respective manufacturer, not KRY International.
4. Order & Delivery Policy
Outside Dhaka: Delivery charge must be paid in advance.
Orders over ৳1000: Requires advance payment of ৳510-1020.
Orders below ৳1000: Delivery charge only.
Cash on Delivery (COD): 1% condition charge applies for Outside Dhaka.
Estimated delivery within 20–35 business days.
COD is not available for pre-orders.
Pre-orders can be canceled within 2–5 days of placement.
Refunds for cancellations take 7–10 business days to process.
Pre-Booked Products:
Pre-booked items may be canceled by Kry International at any time based on stock availability or internal policy.
Customer-Initiated Cancellations:
Customers may request cancellation of an order before it has been processed or shipped. Once shipped, cancellations will not be accepted.
Limited Stock Offers:
Offer products are limited in quantity. Orders may be canceled if stock is no longer available at the time of processing.
Refunds (if applicable):
If payment has been made and the order is canceled by Kry International, a full refund will be processed within 7 business days.
Returns are accepted only for valid reasons.
Offer products are non-returnable
The customer is responsible for the return shipping cost.
Refund processing time:
Card Payments: 5–7 business days.
Mobile Banking (Bkash/Rocket/Nagad): 7–10 business days.
The warranty is applicable only to eligible products as declared by the original manufacturer.
Warranty service may include repair or replacement.
Replacement may be adjusted based on depreciation if the same product is unavailable.
Warranty service timeline: 5 to 40 business days or more, depending on parts availability.
Water damage, physical damage, burns, scratches.
Serial number/label removed or tampered.
Broken or bent motherboard/CPU pins.
OS tampering (e.g. MacBook).
Separate return of combo items (keyboard & mouse).
Power adapters for networking accessories.
Items left in service for 2+ months post-warranty.
No warranty is provided for the offered products.
Missing purchase/warranty receipts.
📧 Warranty Support: info.kryinternational@gmail.com
"KRY International" and associated logos are our trademarks. All other trademarks belong to their respective owners.
Our services may include advertisements which may be targeted based on your use. Ad placement and frequency are subject to change without notice.
We may update or change these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of the revised Terms.
These Terms are governed by the laws of Bangladesh, and any disputes will be subject to the exclusive jurisdiction of its courts.If you have any questions regarding these Terms, please contact us at:
📧 Email: info.kryinternational@gmail.com
🌐 Website: www.kryinternational.com